Whether you are a veteran carrying what the war left behind, a first responder managing what the job has cost you, or a survivor of any form of trauma — help is available. This is where to start.
Working with Dr. Flores and the Trauma Institute
The Trauma Institute is a PSYPACT-authorized group practice serving patients across 44 jurisdictions via telehealth. Dr. Flores and the Trauma Institute team specialize in Image Transformation Therapy (ImTT), EMDR, CPT, and somatic approaches — with primary focus on veterans, first responders, and survivors of narcissistic abuse and complex trauma.
- Veterans: See VA Community Care options and ImTT intensive programs. Blue Cross, Optum, and United Health accepted. Superbills provided for out-of-network reimbursement.
- First responders: Specialized ImTT treatment via secure telehealth. Confidential. No waiting room. No one from your department needs to know.
- All patients: Initial consultations available via PSYPACT telehealth across all 44 authorized jurisdictions. In-person available in New Orleans.
If you are in crisis, please call or text 988 — Suicide & Crisis Lifeline. Free, confidential, 24/7.
Not Ready for Therapy?
- Take the free PTSD self-assessment — confidential, PCL-5 based, results in minutes.
- Explore TI Academy — self-paced recovery content. Start free.
- Grounding techniques — immediate tools for managing PTSD symptoms.
Insurance
Dr. Flores is in-network for Blue Cross, Optum, and United Health. Superbills provided for all out-of-network insurers. VA Community Care billing in process. Sliding scale available for veterans and first responders who qualify.
Crisis Resources
- Veterans Crisis Line: Call or text 988, press 1
- First Responders — Safe Call Now: 1-206-459-3020 (24/7)
- Suicide & Crisis Lifeline: Call or text 988
- National Domestic Violence Hotline: 1-800-799-7233