The people who protect and serve deserve an expert who actually understands what that costs them.
First responders and military personnel experience trauma at rates that far exceed the general population — and seek help at rates that fall far below it. The culture of service that makes them effective at their jobs is the same culture that teaches them to dismiss their own suffering and view help-seeking as weakness.
Dr. Flores completed her doctoral internship at the VA Medical Center in Salisbury, North Carolina, and has extensive experience treating veterans and first responders throughout her clinical career. Her consulting work with these organizations is built on approaches that work within — rather than against — the values and identity of service professionals.
Consulting Services
Agency-Level PTSD and Trauma Assessment
Systematic assessment of PTSD prevalence and severity within an agency’s workforce, using validated instruments that protect individual confidentiality while generating organizationally meaningful data.
Critical Incident Stress Consultation
Consultation for agencies following mass casualty events, officer-involved shootings, line-of-duty deaths, or other critical incidents. Available urgently, remotely or on-site.
Peer Support Program Development
Consultation on design, structure, and training of peer support programs — including selection criteria, training content, supervision structures, confidentiality protocols, and integration with formal clinical referral pathways.
Fitness for Duty Consultation
Expert clinical consultation for agencies navigating fitness for duty questions related to trauma, PTSD, and psychological injury.
Military Sexual Trauma (MST) Consultation
Expert consultation on assessment, clinical presentation, and organizational response to MST for military units and VA-adjacent organizations.
“Most of my colleagues who specialize in civilian trauma simply don’t understand the culture. I do. Not because I served — I didn’t — but because I have listened carefully for more than a decade to the people who did.”
— Dr. Suzana E. Flores, Psy.D.