The VA MISSION Act (2019) gives eligible veterans the right to see community (non-VA) providers when the VA cannot schedule an appointment within 20 days. You may be able to access ImTT treatment with Dr. Flores using your VA benefits.
What Is the VA Community Care Network?
The VA MISSION Act of 2019 created the VA Community Care Network (CCN), which allows veterans to receive care from approved community (non-VA) providers when the VA cannot serve them within established wait time standards. For mental health services, the standard is 20 calendar days from the date of request. If the VA cannot meet that timeline, eligible veterans can access community care — with the VA reimbursing the provider directly.
VA CCN and the Trauma Institute
The Trauma Institute is pursuing VA Community Care Network credentialing to enable direct VA billing for eligible veterans. Dr. Floresu2019 clinical credentials — including her doctoral internship at the VA Medical Center in Salisbury, North Carolina — position the practice as a strong candidate for CCN credentialing. Once credentialed, eligible veterans can access ImTT treatment with Dr. Flores or Trauma Institute associates without out-of-pocket cost.
Current status: Credentialing application in process. Contact us for the most current status and to discuss your eligibility.
How to Access Community Care
- Step 1: Contact your VA Patient Aligned Care Team (PACT) or primary care provider and request a community care referral for mental health services.
- Step 2: Alternatively, contact the Community Care office at your local VA medical center and ask about your eligibility under the MISSION Act.
- Step 3: Once a referral is issued, contact the Trauma Institute to schedule your appointment. Confirm CCN credentialing status when scheduling.
While Credentialing Is in Process
Superbills are available for all sessions, which you can submit to your insurer for out-of-network reimbursement. Sliding scale and payment plans are available for veterans who qualify. Contact us to discuss options.
Request a consultation and specify that you are seeking VA Community Care — we will work with you to identify the most affordable access pathway currently available.